North Wales Housing have celebrated community spirit with their ‘Good Neighbours Award’ for the third year running. The popular competition pays tribute to North Wales Housing tenants who have made a significant difference to the lives of their neighbours.
Iwan Evans, Tenant Participation Co-ordinator explains:
“Entries were at a record high as neighbours rallied together in the fight against Coronavirus, helping each other in their time of need.
Our Older Persons schemes found it particularly difficult with the restrictions enforced this year, and they really helped each other during this time. Therefore it’s no surprise that the two winners are from our Extra Care schemes.
We are pleased to reveal that this years winners are Geoff Uttley of Llys y Coed and Jean Hayward of Hafod y Parc.”
An active member of the scheme’s residents association, Geoff always offers a helping hand to his fellow residents, from helping replace ink cartridges to shopping. When allowed, he’s also the first to organize activities in the schemes to keep spirits up. When restrictions were eased Geoff organized a socially-distanced film preview which cheered residents up no end.
Described as a ’gem’, Jean helps a lot of the residents at Hafod y Parc, helping with their shopping and general chores, as well as being very busy with the garden area, helping to make it a nice place for the residents to relax.
Congratulations Geoff and Jean for winning this competition and thank you being such good neighbours.
In March we carried out a tenant survey. Carried out by an external company, the survey was sent out to all North Wales Housing tenants. We wanted to find out what you thought about all areas of NWH, from your home, repairs and the service we provide.
Thank you to all of you who completed the survey. We are now pleased to share the results with you in this Residents Summary Report.
Everyone who completed the survey was entered into a prize draw to win a Samsung tablet. The winner was selected at random, and we can reveal the winner is… Mr Haywood at Bron Bethel, Rachub. Congratulations Mr Haywood, we’ll be in touch to arrange delivery of your brand new tablet.
If you have any questions about the report please get in touch with us on 01492 572727.
It’s that time of year again, the time for the Annual General Meeting where shareholders come together to discuss Governance matters. This year will be the first time the meeting will be held online due to Covid-19.
The AGM gives us an opportunity to look back at the year gone by, reflect on its challenges and celebrate its successes. We have put together this Annual Review which summarises the year well. Click on the image to view:
We welcome feedback. If you have any questions or feedback on this Annual Review please get in touch [email protected] or 01492 572727
We are pleased to reveal the winners of the North Wales Housing 2020 Gardening Competition winners. The winners are…
Best Garden
- Tomos Williams Cwm Teg, Old Colwyn
- Agnes Jones Cwrt WM Hughes Llandudno
- Residents of Ty John Emrys, Colwyn Bay (Including Geoff, Pat, Josh and Gina, and Sam)
Most Improved
- Annette Herbert Maes yr Orsedd Llandudno
- Mark and Sharon Clarence Road Llandudno
- Joint 3rd Catherine Charles of Bryn Felin Conwy & Robbie Carr of Llain Cytir Holyhead
Plants, pots & Containers
- Hafod y Parc Abergele residents (including Jean Hayward, Jim Mullins , and Violet Mort)
- Jack Morris of Bryn Felin Conwy
- Joint 3rd Brian Edwards of Monte Bre Llandudno & Carl Garner Penrhos Korner Llandudno Junction
Special mention and thanks also to the below who have been taken great care of their garden areas:
- Taverners Court Llandudno residents – Val Conway, Marie Bailey, and Shirley Thomas
- Llys y Coed Llanfairfechan residents Laslo Keri, David & Edelgarde Ware, Geoff & Brenda Uttley, Roger Sowersby , Don & Frances Blackman, and Dorothy Caldwell.
- Noddfa Colwyn Bay resident Andrew Roffey
- Residents at St Mary’s Hostel, Bangor
Iwan, Tenant Participation Co-ordinator said:
“The standard was excellent this year and very difficult to choose the winners. We have been very impressed will all the entries, it is obvious all the entrants have been working hard during Covid-19 lockdown and taken great care of their garden areas”
Starting 1st September 2020 a company called Elvet Construction will be carrying out Energy Performance Certificate (EPC) surveys at tenants’ homes. We expect this work to be going on for at least a couple of months as they work their way through 600+ properties.
We are doing this work for a number of reasons connected to improving our understanding of the properties and planning for any possible decarbonisation works to meet our climate change objectives.
Elvet staff will all carry identification and will make appointments in advance. They have provided a full risk assessment in light of the continuing risk from Covid_19 and will be using appropriate PPE.
Thank you for your help in allowing the surveys to go ahead while complying with social distancing rules.
Join our new Tenants Forum and have a say in how North Wales Housing is run!
The Forum will meet with North Wales Housing staff online, and provide you with an opportunity to obtain information, and influence our decision making.
We will aim to dedicate each meeting to a particular topic, allowing members to learn more about North Wales Housing, and provide input and feedback to improve the services we provide. The meetings will be held in friendly and relaxed atmosphere.
Due to Covid 19 restrictions we are looking to hold these meetings via video chat. Full support will be given to interested tenants in joining these meetings
To join register your interest or learn more about the Tenants & Communities Panel and the Tenants Forum, please contact Iwan Evans on 01492 563232 or [email protected]
We want to put our tenants at the heart of everything we do… Get involved and have a say on how North Wales Housing is run!
Why get involved?
- Have a real say in your housing services and play a part in decisions that affect your home and the area you live
- You can learn new skills
- You can meet other residents and take part in new activities – you may even have fun!
- See the ideas and concerns you raised put in to practice to benefit a wide range of people
- Get to know North Wales Housing staff and put a face to the name
Tenants & Communities Panel
The Panel consist of Board members, tenants and staff, and meets every two months (currently via video chat due to Covid 19). The Panel has this responsibility for scrutinising our services and performance to ensure all residents receive the highest possible standards of service.
Full support and training will be given to new members.
Tenants Forum
The Forum will meet with North Wales Housing staff, and provide you with an opportunity to obtain information, and influence our decision making.
We will aim to dedicate each meeting to a particular topic, allowing members to learn more about North Wales Housing, and provide input and feedback to improve the services we provide.
Due to Covid 19 restrictions we are looking to hold these meetings via video chat. Full support will be given to interested tenants in joining these meetings
More Information
To join register your interest or learn more about the Tenants & Communities Panel and the Tenants Forum, please contact Iwan Evans on 01492 563232 or [email protected]
Welsh Government have announced changes from 1st June relaxing lockdown rules, allowing members of two separate households to meet outdoors at any one time as long as they stay local and maintain social distancing.
We have carefully considered how these changes affect our Extra Care Schemes. Our first concern is always for the safety of our residents and staff and we have cautiously considered how these changes can be implemented in practice.
- Visitors will now be allowed outdoors on the scheme, and have will be provided with additional guidelines.
- We will designate socially distanced areas on the scheme for accommodating visitors.
- We are asking visitors to pre-book visitors appointments with the Manager to ensure that we have adequate seating and social distance measures at all times in place.
- People must also continue to wash their hands thoroughly and often.
If you have any questions, or would like to make an appointment, please contact the scheme Manager.
The coronavirus pandemic is an anxious and worrying time; as well as worrying about our health we understand that you may be concerned about your financial well-being.
If you are self-employed, been laid off or have lost your job because of the Coronavirus or are wondering whether you’re entitled to statutory sick pay the following link may be useful:
Moneysaving expert website www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/
You can also find out more information about Universal Credit on the Government website here https://www.gov.uk/self-employment-and-universal-credit
The Government has announced that they will cover the wages of employees up to 80% of their pay up to a max of £2500. The details have still not been finalised; we will share more information when available.
Prepayment meters
Unable to go out and top up your meter? Contact your supplier for alternative methods. You may be able to top up through an App, online or may post out a top up card to you.
Please contact the Rents Team on 01492 572727 if you have a change in your finances which makes it difficult to pay your rent. You can contact the Rents Team on [email protected] or call 01492 572727.
Do you need a new affordable home?
You have the opportunity to express your interest for a new affordable home at an open day held at:
St David’s Church Hall, Penrhyn Bay
Friday 28th of February 2020 between 3.00pm and 6.30pm
Download poster
